Membership Information

TAANZ represents the majority of travel agents in New Zealand, including all those under the First Travel Group, Harvey World Travel, House of Travel, Mondo Travel, Travel Smart and United Travel brands as well as most independent travel agents.

As the only travel agent association in New Zealand and with most of our industry as members we are strong advocates of our profession.

The Membership section of our website outlines what makes TAANZ so effective - our Membership & Bonding Criteria, the TAANZ Bonding Scheme, our Code of Ethics & Practice, the TAANZ Constitution & Rules and Membership Fees.

Membership Benefits

We offer the following benefits to our full members.

• Representation and promotion of the interests of the travel agent and tour operator distribution system in New Zealand
• Access to the TAANZ Bonding Scheme and consumer protection
• Advocacy on behalf of members with supplier groups, travel industry decision makers and government
• Promote quality standards and work to develop training, qualifications and professionalism to the National Standard
• Communication with members through regular TAANZ Update e-Newsletters on issues and trends
• Provsion of legal assistance and advice on member responsibilities and obligations to customers and suppliers
• Promotion of the services of TAANZ and its members through the TAANZ website to both the trade and consumers
• Mediation in members' disputes with customers or suppliers
• Offers on credit card merchant fees and telecommunications
• Advice on establishing a travel business and dealings on ethical, legal and financial issues